You may not realize it, but you have a choice as to who supplies your Michigan home or business with natural gas. Instead of sticking with your default supplier, Michigan Gas Utilities, you can choose to go with an alternative gas supplier, also known as an AGS. Alternative suppliers, such as Nordic Energy, can offer benefits that your utility company may not be able to match.
As a consumer, you deserve to choose the option that’s best for you. When you stick with your utility company as your gas supplier, you’re surrendering control and the ability to make a choice. With Nordic Energy as your gas supplier, you’ll understand the power that a choice can give you.
To better explain how Nordic Energy acts as an alternative gas supplier, it’s best to compare how AGS companies and utilities operate. Your utility company is responsible for delivering energy to your home or business safely and efficiently. Should you experience a gas leak, downed power line, or power outage, it’s your utility company that will send out the necessary technicians or crew to resolve the issue.
In many states, your utility company also serves as the supplier of natural gas. That means they also purchase or secure the natural gas that’s delivered to your home.
In other states, though, such as Michigan, you have the choice as to who supplies your home or business with natural gas. An alternative gas supplier will purchase natural gas on the wholesale market, then resell it to you, the consumer.
As so many people stick with their default option of having their utility company act as both the supplier and deliverer of natural gas, it forces alternative gas suppliers to innovate new ways to attract customers.
For instance, many alternative gas suppliers offer superior customer service to that of your utility company. Sometimes they’ll offer benefits or new products to customers. Often, these benefits include a different pricing structure that may be advantageous to consumers.
It’s easy to wonder at this point what makes Nordic Energy stand out. We believe our advantages stem from our devotion to our customers, and our experience powering our customers’ homes and businesses. We currently serve over 140,000 residential customer equivalents throughout the country, and we’ve learned a variety of ways to satisfy and delight customers.
One way we stand out is our speed. We like to move quickly, efficiently, and effectively. This means that when you request a quote, you’ll receive it in a matter of minutes. With our competitors, you’ll likely wait hours, if not days, to see how much their services cost.
We do this not just because it’s the right thing to do with our customers, but because we believe consumers should be able to make informed decisions. The sooner you have that information, the more informed you can be.
We truly believe that customer education is an essential part of any business. That’s why we offer our Weekly Gas Outlook newsletter, which compiles the same market intelligence we look at to drive our decision making. This newsletter will supply you with the information you need to make the best energy decision for your home or business.
Of course, customer education doesn’t mean anything without robust customer support. When you become a customer with Nordic Energy, we’ll provide you a dedicated sales executive backed by a professional energy management team. This gives you a point-person to ask questions, seek advice, and troubleshoot issues.
Even with these additional benefits, we know customers often default to a single metric when making a purchasing decision: price. As an alternative gas supplier, we utilize multiple sources of natural gas to ensure we can purchase it at the lowest market cost. This gives us pricing flexibility that our competitors cannot match, as they typically use one source. This leaves them without leverage to negotiate and forces them to purchase natural gas at a higher price, which is then passed on to their customers.
We also go above and beyond to offer a rewards program for our customers. You can collect up to $50 in Rewards Dollars each month. These Reward Dollars can be used in over 500,000 ways and apply to online shopping, entertainment, and travel.
Many utilities use a flexible pricing model to charge their customers. So, the rate you pay for your natural gas use will go up and down with the energy market. This means you can use the same amount of energy each month yet still have an energy bill that fluctuates.
Alternative gas suppliers, on the other hand, typically use a fixed-price model. When you sign on with Nordic Energy, we’ll list what your specific rate will be for the life of the term. This helps to eliminate surprises and provides a more consistent experience to customers.
Nordic Energy currently serves as an alternative gas supplier and alternative retail electric supplier (ARES) to all counties within Michigan. We serve other states in the region, as well.
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