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Most consumers compare prices on groceries, new cars, mobile phone plans, and other things they need to run their households. However, very few consumers ever think of shopping around for household energy. Many New Yorkers assume that they are stuck with NYSEG Electric as the only source available. Nordic Energy is here to give you another option that comes with great rates, valuable benefits, and fun perks. Read on to learn more about buying energy from an alternative retail electric supplier, like Nordic Energy, without sacrificing reliability or safety.

How Is Nordic Energy Different?

NYSEG Electric is a traditional utility company that provides the infrastructure through which your electricity travels to reach your home. The company is responsible for making sure that the power reaches your home safely. The professionals at NYSEG are also responsible for making repairs when something interrupts the flow of power. Another function of NYSEG Electric is to read your utility meters to calculate how much you use and then bill you for that usage each month. If you choose to buy your power from Nordic Energy, most of these responsibilities remain unchanged.

Nordic Energy is different in that it is not a traditional utility company. Instead, we are an independently-owned company based in Chicago that gives you another option. Nordic is an Alternative Retail Electric Supplier or ARES for short, meaning that you can buy your electricity from us instead of NYSEG. The power still travels over NYSEG's infrastructure. The NYSEG team is still responsible for responding to outages or system failures, such as leaks, downed lines, and power grid accidents.

Why Should I Choose Nordic Energy?

At Nordic Energy, we distinguish ourselves through our competitive rates, flexible benefits, and outstanding customer service. We have decades of collective experience working in a deregulated energy environment that puts us far ahead of our competitors. Here are just a few things that set us apart as a natural gas and electricity solutions provider.

  • Operational speed: When you request a quote from Nordic Energy for electricity for your home or business, we can answer in just a few minutes so that you can make an informed decision. With other entities, you must wait days. At Nordic, we see that first interaction as the ideal time to impress potential new customers with our high standards for service, accuracy, and speed.
  • Competitive rates: Nordic negotiates with multiple sources to purchase electricity at the best rates for our customers. Other entities buy power from only one source, so they lose the ability to leverage better pricing.
  • Fixed-rate pricing: Most utility companies use variable rates that go up and down as the market fluctuates. Your bill may vary from month to month, even if your usage stays the same. Alternative sources, like Nordic Energy, sign a contract with you that gives you a set fixed-rate price even if the market fluctuates over time.
  • Personal service: Whether you're a residential or a commercial customer, with Nordic Energy, you get a sales executive who understands your needs. However, your sales executive doesn't work alone. Your representative has the support of a highly-trained team of energy professionals. When you have questions, you can trust Nordic to give you accurate answers quickly.
  • Rewards: The Nordic Energy Rewards Program gives you $50 per month in Rewards Dollars to use in more than half a million ways. You can use your rewards in your favorite restaurants, at online and brick-and-mortar retail shops, and for travel or tickets to entertainment events. Nordic Energy provides an easy-to-use website so you can log in and manage your Rewards Dollars any time. In addition to Rewards Dollars, Nordic customers get the chance to win special prizes and bonuses. Participation in the Rewards Program is free; it's just one more way we thank you for being part of the Nordic family.

FAQ About Nordic Energy

Buying electricity from a company other than NYSEG Electric is a new concept for many consumers, so most people have many questions. Here are a few of the most common:

Question: Will I get two bills every month if I switch to Nordic Energy?

Answer: Residential customers will receive a single bill that includes charges from NYSEG for the infrastructure and charges from Nordic Energy for the electricity. Commercial customers may receive one or two bills, depending on the policies of the utility company. If you have a question about a portion of your bill, you will contact the party responsible for that portion of your bill.

Question: As a Nordic customer, who do I contact if my electricity goes out?

Answer: NYSEG is responsible for the infrastructure that delivers your power, even if you buy the electricity from another company. When there is an outage for any reason, you should contact NYSEG to report it, and they will make the necessary repairs.

Where Can I Learn More?

Nordic Energy provides energy services to more than 140,000 individual and commercial customers in ten states behind 46 utility companies. You can visit our service map to find out if you live in an area of New York that we currently serve. Contact us for a detailed quote to learn more.

Image Source: kropic1 / Shutterstock

DISCLAIMER: Nordic Energy Services, LLC ("Nordic"), is not the same entity as your electric delivery company. You are not required to enroll with Nordic. Beginning on (effective date), the electric supply price to compare is (price in cents per kilowatt hour). The electric utility electric supply price will expire on (expiration date). The utility electric supply price to compare does not include the purchased electricity adjustment factor. For more information go to the Illinois Commerce Commission's free website at www.pluginillinois.org. The purchased electricity adjustment factor may range between +.5 cents and -.5 cents per kilowatt hour.
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